Legal Information & Policies

Terms and Conditions for LyricalMind (lyricalmind.co)

Terms and Conditions for LyricalMind (lyricalmind.co)

1. Introduction

Welcome to LyricalMind, a unique platform that provides music promotion services through Spotify playlisting. The following terms and conditions (“Terms”) govern your access to and use of our website (lyricalmind.co), including any content, functionality, and services offered on or through lyricalmind.co.

By using our website, you are accepting these Terms. If you do not agree with our Terms, please do not use our website.

2. User Eligibility and Responsibilities

To access our services, you must be at least 18 years of age or accompanied by a parent or guardian. By using LyricalMind, you agree to:

  • Provide accurate, current, and complete information about yourself;
  • Maintain the security of your account credentials;
  • Maintain and promptly update the information you provide during registration, and to keep it accurate, current, and complete;
  • Be responsible for your own conduct and activities on, through, or related to our services.

3. Prohibited Activities

You are prohibited from using the site or its content:

  • For any unlawful purpose;
  • To solicit others to perform or participate in any unlawful acts;
  • To violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
  • To submit false or misleading information;
  • To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the service or of any related website, other websites, or the internet;
  • To collect or track the personal information of others;
  • To spam, phish, pharm, pretext, spider, crawl, or scrape;
  • For any obscene or immoral purpose; or
  • To interfere with or circumvent the security features of the service or any related website, other websites, or the internet.

4. Intellectual Property Rights

Except for the fonts used, which are free to download, LyricalMind owns the intellectual property rights for all material on the Website. You are granted a limited license for purposes of viewing the material contained on this website.

5. Liability Disclaimer

While we strive to provide accurate and timely information, we are not responsible for any errors in the content on our site, for any actions users take based on that content, or for any downtime or technical issues on the site. Your use of the site is at your own risk.

6. Breaches of Terms and Conditions

In the event of a breach of these Terms, we reserve the right to suspend or terminate your access to our services, with or without notice. We reserve the right to seek all remedies available by law and in equity for such breaches.

7. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of The Netherlands, without regard to its conflict of law provisions.

8. Dispute Resolution

Any disputes arising out of or in connection with the Terms, the breach thereof, or the use of the website, shall be finally settled under the Rules of Arbitration of the Netherlands Arbitration Institute.

9. Changes to the Terms

We reserve the right to modify these Terms at any time. If we make changes to these Terms, we will notify you by updating the date of this document and/or notifying you via email.

10. Contact Us

If you have any questions about these Terms, please contact us at support@lyricalmind.co

Privacy Policy for LyricalMind (lyricalmind.co)

I. Introduction

At LyricalMind, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, maintain, and disclose information collected from users (hereinafter, “User”) of the lyricalmind.co website (hereinafter, “Site”). This Privacy Policy applies to the Site and all products and services offered by LyricalMind.

II. Information Collection

We collect various types of personal information from our Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, and in connection with other activities, services, features, or resources we make available on our Site. The information collected may include names, email addresses, IP addresses, and cookies, along with artist information such as Spotify profiles, song names, and data.

III. Usage of Collected Information

The collected information is used for the following purposes:

  1. To personalize user experience: We use the information to understand how our Users as a group use the services and resources provided on our Site.

  2. To improve our Site: We continually strive to improve our website offerings based on the information and feedback we receive from you.

  3. To process transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order.

  4. For marketing purposes: We may use the information to provide Users with information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

IV. Protection of User Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, transaction information, and data stored on our Site. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

V. Use of Cookies

Our Site may use “cookies” to enhance User experience. Cookies are used for advertising purposes to understand and save User’s preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

VI. User Rights

While users cannot opt out of data collection, they can request updates or deletion of their personal data by contacting us directly at support@lyricalmind.co

VII. Compliance with Regulations

We strive to ensure compliance with all applicable laws and regulations concerning data privacy and protection, including but not limited to GDPR and CCPA. Specific measures to ensure compliance are reviewed and updated regularly by our team.

VIII. Changes to This Privacy Policy

This Privacy Policy is effective as of 6/16/2023 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time, and we encourage Users to frequently check this page for any changes. If we make any material changes to this Privacy Policy, we will notify you through email.

IX. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@lyricalmind.co

Refund Policy for LyricalMind (lyricalmind.co)

I. Introduction

At LyricalMind, your satisfaction is our top priority. We are committed to providing exceptional Spotify promotion services tailored to meet your needs. Nevertheless, we understand that there may be instances where our services do not meet your expectations, hence the need for a comprehensive refund policy.

II. Scope

This refund policy applies to all services purchased through our website, lyricalmind.co

III. General Conditions

All customers are expected to thoroughly read and understand this refund policy before purchasing our services. By purchasing our services, customers agree to be bound by the conditions set out in this refund policy.

IV. Refund Eligibility Criteria

To be eligible for a refund, customers must meet the following conditions:

  1. The customer must request a refund within one week of the purchase date.
  2. The customer must provide a valid order confirmation number when submitting a refund request.
  3. The promised follower reach for the specific campaign must not have been met. This promised reach is the total number of followers across all playlists involved in the campaign.
  4. Exceptions to these conditions will be evaluated on a case-by-case basis. Decisions for such exceptions are at the sole discretion of LyricalMind.

V. Exclusions

The following conditions are excluded from our refund policy:

  1. Refunds are not issued based on dissatisfaction with the results, streams, or follower counts outside the promised follower reach. These factors are often subject to variables beyond LyricalMind’s control.
  2. For cases of non-delivery of services, customers are required to report such instances to our support team promptly for investigation and possible resolution.

VI. Refund Process

Upon receipt of a refund request, LyricalMind undertakes the following steps:

  1. Our team reviews and verifies the refund request.
  2. If the refund request is validated, LyricalMind will process the refund within one week of approval.
  3. Refunds are issued via the original payment method.
  4. The customer will receive an email notification indicating the refund’s status.

VII. Non-appealability

Decisions on refunds made by LyricalMind are considered final. Customers are not permitted to appeal these decisions. We urge all customers to fully understand our refund policy before making a purchase.

VIII. Contact Us

We welcome your inquiries or requests for clarification on our refund policy. Feel free to reach out to our customer service team for any questions or if you need assistance with the refund process.