Help Center

FaQ and Support

Our Service

How does LyricalMind work?

LyricalMind serves as a direct bridge between artists and playlist curators. Through our extensive network of verified playlist curators, we actively promote your music by pitching it to these curators for potential playlist placement. Each curator carefully evaluates your song and decides if it aligns with their playlist’s theme and target audience. We persistently pitch your music until we secure enough playlist placements to ensure maximum coverage and exposure for your chosen campaign.

Are playlist placements guaranteed?

Absolutely! We take pride in our ability to deliver results. Therefore, we guarantee playlist placements for your music. If, for any reason, we determine that we cannot successfully promote your song and secure playlist placements, you will be granted a full refund.

How long will my music stay on the playlists?

The duration your song remains on playlists can vary depending on the individual playlist curators. However, we have established agreements with our curated network to ensure that your music stays on playlists for a minimum of 4 weeks. This minimum duration provides a baseline of exposure and allows for potential listener engagement.

What sets LyricalMind apart from other promotion services?

We understand the importance of reaching your ideal target audience to maximize your impact within the Spotify algorithm. Through carefully selected playlists tailored to specific genres, we ensure that your music reaches the listeners who are most likely to connect with it. Unlike other services that place your song in generic playlists like “Radio Hits” or “Top Hits” with a mix of unrelated genres, we focus on quality audience targeting. These generic playlists often result in high song skip rates, which can negatively affect your algorithmic data and potential on Spotify.

By avoiding such playlists and emphasizing genre-specific ones, we increase your chances of capturing the attention of listeners who are more inclined to engage with your music. This, in turn, improves your algorithmic performance and creates more opportunities for organic growth.

Do you offer any packages or discounts for multiple songs?

Certainly! If you are a label or artist with multiple releases and are interested in our promotion services, please feel free to reach out to us for more information. You can find our contact details at the bottom of this page.

How long does it take for my campaign to start?

Depending on the campaign you choose, it usually takes us about 2-7 days to find the right playlists for your song.

The campaign that I want to purchase is sold out. Why?

To maximize listener engagement, we have specific limits on the number of songs allowed on playlists within our network. Our goal is to increase the likelihood that listeners will discover and listen to your song. Consequently, there are only a limited number of spots available on our curated playlists.

If all the spots on the playlists are filled, we mark the package as ‘sold out’ to prevent further purchases. This helps us ensure transparency and maintain the quality of our service. Although this may mean limited availability at times, it allows us to focus on the success and satisfaction of our clients.

Can you promote my music in specific regions or countries?

No, unfortunately, we cannot target promotion to specific countries or regions. Spotify has limitations in terms of data for individual playlists, and we cannot exclude listeners from specific countries from following and listening to the playlists of our curator network.

When it comes to the Spotify algorithm, listener locations are not a significant factor. The algorithm primarily focuses on how listeners engage with your music, such as the number of streams, saves, and playlist additions.  While we cannot target specific countries, we focus on optimizing engagement and appeal to maximize your music’s potential within the Spotify algorithm.

How can I track the progress of my promotion campaign?

Once you place an order, we will promptly confirm your campaign. Within 1 to 5 days, you will receive a summary email detailing the specific playlists to which your song has been added.

Do you work with all music genres?

No, currently we focus on offering promotion services for the most popular genres. If your genre is not included on our website, or if you’re unsure whether your music would be a good fit, we still encourage you to reach out to us with your music. 

Do you accept all languages for your playlists?

No, we primarily promote songs in English. However, we do have some Spanish curators within our network as well. If your song is in Spanish, we kindly request you to reach out to us first so that we can discuss the best approach for promoting your Spanish-language music.

Am I guaranteed a range or specific amount of streams?

No, we cannot make specific promises regarding the number of streams, followers, or likes you will receive through our service. Each campaign is unique and organic, and the outcomes can vary based on several factors. These factors include your song’s position within playlists, the skip rate of your song, and the overall engagement of the playlist(s) where your song has been included.

However, we do guarantee that your song will be placed in genre-targeted playlists that have been carefully verified for legitimacy and engagement. This ensures that your music reaches the right audience, increasing the potential for organic growth and engagement. While we cannot predict exact numbers, you will likely notice a positive impact and organic growth for your song as a result of our promotion efforts.

Support & Safety

What is the refund policy?

In the unlikely event that we are unable to secure enough playlist placements to meet the target reach for your chosen campaign, we provide a full refund. Our guarantee ensures that you have zero risk of spending money without receiving any results in return. Our commitment to your satisfaction means that you will either receive placements on active and organic playlists or receive a complete refund of your investment.

How do I know you don’t use fake/botted playlists?

We’re committed to genuine, organic promotion. To ensure the authenticity of our playlists, we utilize trusted online data tools, including ChartMetric and IsItAGoodPlaylist, to verify our network. Our curators integrate songs from our catalog into their playlists, allowing us to closely monitor engagement and streaming patterns to confirm the activity is organic. Rest assured, our rigorous verification process guarantees that you receive streams from real listeners, not bots.

Are there any chances my artist account could be flagged?

Absolutely not. Our playlist network is entirely organic and verified, ensuring you don’t receive fake streams which often lead to flagged accounts. Additionally, our service is fully compliant with Spotify’s terms of service.

Do you have any partnership with Spotify?

No, we are an independent music promotion service and have no association with Spotify or any other music streaming platform.

Can I meet or communicate with the playlist curators?

Yes, you’re welcome to reach out to them. You can also share their playlists on social media if you wish.

What kind of support do you offer to your clients?

You can contact us at support@lyricalmind.co, and we aim to respond within 48 hours. Once you’ve ordered a campaign, you’ll have direct communication with your dedicated campaign manager


Don’t hesitate to reach out to us

If you have additional questions, we’re here to assist.

Grow your music to new heights and get your songs featured in the most sought after playlists.

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LyricalMind is not affiliated with or funded by Spotify. All names and logos of third parties, including Spotify, are trademarks of their respective owners.

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